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Patient Satisfaction Survey...
We care what you think! Please take a few minutes to give us feedback about your most recent dental visit. Your comments will be strictly confidential. Thank you!

Section 1: About You / The Patient

Which member of the household visited the dentist?

Male head of household

Female head of household

A child (under age 9)

A child (age 10-17)

A child age 17 or older (not head of household)

How often had this patient visited a dentist in the past year?

Once or twice

Three or four times

Five or six times

More than six times

In general, how would you rate your / the patient’s dental health?

Excellent

Good

Fair

Poor

Don’t know

Who did you/the patient see primarily at this visit?

Saw dentist primarily

Saw hygienist primarily

Saw both equally

What was the primary type of dental work performed on this visit?

Preventative and diagnostic services: exam, cleaning or x-rays

Basic services: fillings, extraction, root canal, periodontal care

Major services: crowns, onlays, bridges, dentures, implants

Cosmetic services: whitening, invisalign

Other: 

Section 2:  About Your Visit

Please rate the following aspects of our dental practice:

Convenience of the office location to your home


 

Convenience of the office location to your work


 

Ability to get an appointment for routine dental care within a reasonable amount of time


 

Amount of time waiting in the office to see the dentist/hygienist


Ability to get an appointment for emergency dental care within a reasonable amount of time


Hours when the visit could be scheduled


Financial options presented to assist with payments as needed


Friendliness and courtesy of the front office staff


Cleanliness, appearance and comfort of the office

 

Please rate the quality of care you / the patient received:

Thoroughness of treatment by the dentist


The dentist’s ability to conduct the dental work as painlessly as possible


Friendliness and courtesy of the dentist


Friendliness and courtesy of the assistant


Friendliness and courtesy of the hygienists


The dentist’s sincere interest in your/the patient’s dental health


The dentist’s explanation of procedures that were conducted during the visit


The dentist’s explanation of procedures that may be needed in follow up visits


Opportunity to ask questions and have them answered


Overall care you received from the dentist


Overall care you received from the hygienist



What was the best part of your dental visit?


If you could change one thing about our dental practice, what would it be?


Is there anything else you would like us to know?

 

Thank you for participating in this survey! Your feedback allows us to improve our services to provide you with better service.

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